Medical records
Requesting your records and moving them between providers.
You can generally ask for a copy of your medical records, and providers usually have a process for it. The details, such as forms, fees and how long it takes, vary by provider and by state.
These guides cover how to make a records request, what to say when an office pushes back, and how to move your records when you change doctors. Questions about what a record means belong with your doctor.
Pages that cover this topic
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Step-by-step guide
How to read an explanation of benefits (EOB)
What each part of an explanation of benefits means, and how to check a provider's bill against it before you pay.
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Plain-word glossary
Medical billing terms in plain language
Plain-language definitions of the billing and insurance terms that show up on bills, EOBs and denial letters.
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Step-by-step guide
Appealing a denied health insurance claim
The general path for appealing a denied claim, from reading the denial letter to an internal appeal and then external review.
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Try-it tool
Out-of-pocket estimator
Estimate what you may owe for one covered service. It is an estimate, and your EOB is what counts.